Capabilities of a Digital Employee
Intelligent Query Resolution
Utilizes FAQs and interconnected knowledge bases to efficiently address and resolve common customer inquiries
Personalized Customer Interactions
Leverages detailed customer data, including profile information, product usage, operational history, and past interactions, to provide highly personalized and relevant responses
Automated Transaction Execution
Initiates and executes transactions on behalf of clients, streamlining processes and enhancing user convenience
Proactive Sales Enhancement
Actively supports cross-selling and up-selling strategies by identifying and promoting relevant products and services, thereby boosting revenue and customer satisfaction
Capabilities of a Digital Employee
Intelligent Query Resolution
Utilizes FAQs and interconnected knowledge bases to efficiently address and resolve common customer inquiries- Personalized Customer Interactions
Leverages detailed customer data, including profile information, product usage, operational history, and past interactions, to provide highly personalized and relevant responses - Automated Transaction Execution
Initiates and executes transactions on behalf of clients, streamlining processes and enhancing user convenience - Proactive Sales Enhancement
Actively supports cross-selling and up-selling strategies by identifying and promoting relevant products and services, thereby boosting revenue and customer satisfaction
Benefits of a Digital Workforce Developed with Flametree
- Cognitive Problem-Solving
Address intricate user inquiries requiring advanced cognitive abilities, going beyond the limitations of predefined rules - Human-Like Interaction
Engage users with a human touch, creating enjoyable and meaningful interactions - Multilingual Support
Communicate fluently in multiple languages, catering to a diverse global audience - 24/7 Availability
Operate around the clock, effortlessly scaling up or down to handle varying conversation volumes - Dynamic Functionality Expansion
Easily expand capabilities by adding new skills, ensuring continuous improvement and adaptability to evolving needs
Benefits of a Digital Workforce Developed with Flametree
- Cognitive Problem-Solving
Address intricate user inquiries requiring advanced cognitive abilities, going beyond the limitations of predefined rules - Human-Like Interaction
Engage users with a human touch, creating enjoyable and meaningful interactions - Multilingual Support
Communicate fluently in multiple languages, catering to a diverse global audience - 24/7 Availability
Operate around the clock, effortlessly scaling up or down to handle varying conversation volumes - Dynamic Functionality Expansion
Easily expand capabilities by adding new skills, ensuring continuous improvement and adaptability to evolving needs
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Technical details
Private Deployment of Open Source LLMs
Leverage a privately deployed suite of open-source large language models with advanced fine-tuning capabilities for customized performance- Exclusive Intelligent LLM Agents
Utilize our proprietary LLM-powered Agents, designed to tackle user tasks through sophisticated reasoning and seamless interaction with external services - Advanced Speech Capabilities
Benefit from streaming voice generation and speech-to-text support, enabled by privately deployed models or integrated with external speech generation services for optimal flexibility - Comprehensive Integration
Achieve seamless integration with a variety of platforms, including websites, messengers, telephony solutions, and diverse data sources, ensuring a unified digital ecosystem - Flexible Deployment Options
Choose between cloud-based or on-premises deployment to suit your organization's specific requirements and infrastructure preferences
How it works
Our solution leverages proprietary LLM Agents to deliver precise and context-aware responses- Intent Analysis
Analyze the user’s request to accurately identify the underlying intent - Iterative Reasoning
Conduct a complex iterative reasoning process to find the most relevant answer within knowledge bases or by selecting appropriate skills - Parameter Acquisition
Obtain necessary parameters from client interaction history, internal databases, or through additional client inquiries - Skill Execution
Execute the selected skill using the gathered parameters, ensuring accurate and effective operation - Result Evaluation
Assess the results for alignment with user intent and dialog context, ensuring relevance and accuracy - Response Generation
Generate a comprehensive and contextually appropriate answer to the user’s question, enhancing user satisfaction and engagement
Technical details
- Private Deployment of Open Source LLMs
Leverage a privately deployed suite of open-source large language models with advanced fine-tuning capabilities for customized performance - Exclusive Intelligent LLM Agents
Utilize our proprietary LLM-powered Agents, designed to tackle user tasks through sophisticated reasoning and seamless interaction with external services - Advanced Speech Capabilities
Benefit from streaming voice generation and speech-to-text support, enabled by privately deployed models or integrated with external speech generation services for optimal flexibility - Comprehensive Integration
Achieve seamless integration with a variety of platforms, including websites, messengers, telephony solutions, and diverse data sources, ensuring a unified digital ecosystem - Flexible Deployment Options
Choose between cloud-based or on-premises deployment to suit your organization's specific requirements and infrastructure preferences
How it works
Our solution leverages proprietary LLM Agents to deliver precise and context-aware responses
- Intent Analysis
Analyze the user’s request to accurately identify the underlying intent - Iterative Reasoning
Conduct a complex iterative reasoning process to find the most relevant answer within knowledge bases or by selecting appropriate skills - Parameter Acquisition
Obtain necessary parameters from client interaction history, internal databases, or through additional client inquiries - Skill Execution
Execute the selected skill using the gathered parameters, ensuring accurate and effective operation - Result Evaluation
Assess the results for alignment with user intent and dialog context, ensuring relevance and accuracy - Response Generation
Generate a comprehensive and contextually appropriate answer to the user’s question, enhancing user satisfaction and engagement
Craft a bespoke digital employee to handle your tasks
- Select and Integrate LLMs
Choose and connect various large language models tailored to your specific tasks - Customize Behaviour and Communication
Design the behaviour and communication style of your new digital employee to align with your brand and requirements - Connect External Knowledge Bases
Easily integrate external knowledge bases to enrich your digital employee's expertise - Integrate digital employee with your data
Effortlessly connect data sources and external information systems for a comprehensive and informed digital employee - Create Skills Logic
Develop advanced Skills logic to perform complex operations on behalf of clients, enhancing automation capabilities - Choose Communication Channels
Connect various communication channels, including web or mobile apps, messengers, and telephony, ensuring seamless interaction
Craft a bespoke digital employee to handle your tasks
- Select and Integrate LLMs
Choose and connect various large language models tailored to your specific tasks - Customize Behaviour and Communication
Design the behaviour and communication style of your new digital employee to align with your brand and requirements - Connect External Knowledge Bases
Easily integrate external knowledge bases to enrich your digital employee's expertise - Integrate digital employee with your data
Effortlessly connect data sources and external information systems for a comprehensive and informed digital employee - Create Skills Logic
Develop advanced Skills logic to perform complex operations on behalf of clients, enhancing automation capabilities - Choose Communication Channels
Connect various communication channels, including web or mobile apps, messengers, and telephony, ensuring seamless interaction
Manage and Monitor Your Digital Employees
- 1Effortless DeploymentQuickly and easily deploy new versions of your digital employees, ensuring they are always up-to-date and optimized for performance
- 2Scalable WorkforceSeamlessly scale your digital employees up or down to match your business needs, ensuring optimal resource utilization
- 3Accessible Conversation HistoryEasily access and review conversation histories to monitor interactions and maintain quality control
- 4Comprehensive AnalyticsCollect detailed statistics and generate insightful reports on the performance and efficiency of your digital employees, enabling data-driven decision-making and continuous improvement
Manage and Monitor Your Digital Employees
- 1Effortless DeploymentQuickly and easily deploy new versions of your digital employees, ensuring they are always up-to-date and optimized for performance
- 2Scalable WorkforceSeamlessly scale your digital employees up or down to match your business needs, ensuring optimal resource utilization
- 3Accessible Conversation HistoryEasily access and review conversation histories to monitor interactions and maintain quality control
- 4Comprehensive AnalyticsCollect detailed statistics and generate insightful reports on the performance and efficiency of your digital employees, enabling data-driven decision-making and continuous improvement
Keep your data security in your private account, ensuring complete isolation
Instead of transmitting your data to public clouds, leverage state-of-the-art Open Source privately deployed LLMs.
Control all the data processed by the virtual assistance within your private account.
Keep your data security
in your private account, ensuring complete isolation
Instead of transmitting your data to public clouds, leverage state-of-the-art open-source privately deployed LLMs.
Control all the data processed by the virtual assistance within your private account.
Control all the data processed by the virtual assistance within your private account.
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