Flametree AI Agents handle both general and personalized customer requests — from answering complex FAQs to performing account-specific operations — all with seamless escalation to human teams when needed.
Customer Support That Goes Beyond Expectations
LET'S GO!
Instant Answers to Complex Questions
AI Agents instantly respond to high-volume, recurring customer inquiries — even when questions are complex or phrased in different ways.
- Upload knowledge bases and FAQs to enable precise, natural responses
- Communicate like a human in 150+ languages via voice or text
- Eliminate rigid scripts with flexible, intent-based dialogues
24/7 responses
Personalized Support & Account Operations
Go beyond generic responses — let AI Agents handle private, account-specific inquiries and complete operations through secure backend integration.
- Automatically fetch account details to handle complex, account-related requests
- Support customers in completing actions tied to their account from activating services to canceling subscriptions
- Provide real-time updates on status of requests, service changes, or transactions
Omnichannel AI
AI Co-Pilot for Human Teams
Empower support teams with a co-pilot that works alongside them — or step in only when needed.
- Use AI on the front line with seamless handover to agents
- Let the AI assist agents with reply suggestions, data summaries, and automation
- Configure workflows for hybrid handling — AI-first or agent-first
AI Co-Pilot
Configure AI to fit your business, not the other way around
Flametree makes custom AI effortless, combining the speed of ready-made solutions with the flexibility of enterprise customization.
Adjusts Al Agent workflows and behaviors through a no-code approach.
Connect effortlessly with any communication channels, back-end systems and external service.
Seamless Integrations
Deploy your way
Get started with the SaaS version or choose on-premise or private cloud deployment — whatever fits your infrastructure best.
Human in the Loop Support
AI That Gets Smarter Over Time
Flametree’s adaptive learning ensures AI Agents evolve, improving efficiency and accuracy with every interaction.
Choose the right LLM for each use case, with full support for both open-source and commercial models.
Model-Agnostic Architecture
Effortless AI Deployment
AI handles routine tasks, while human operators step in when needed, guided by real-time AI-powered insights.
Witness the power of AI-driven automation tailored to your needs
Make complex solutions simple
