Flametree News & Insights

As banking AI agents gain tools and instructions, choosing the right action gets harder. States and Skills keep access and complexity under control.

· The deployment of AI agents enabled NOVACARD to automate close to 75% of its customer service volume, reducing operating costs while maintaining operational control, quality, and scalability....

Join our session, “From Proven Customer AI to AI-Built Customer Operations,” on September 24 from 12:00 to 12:30, at The Lens stage. We’ll cover two practical use cases: • How NovaCard.mx uses...

Flametree 5.0 allows you to manage the platform using coding AI agents such as Claude Code and Codex, connected through MCP. Simply describe what you need in natural language to create or modify AI...

What's the fastest way to start with conversational AI agents in banking and fintech? To help answer this question, we've launched the Flametree AI Agent Library — a collection of real AI Agents...

That's the idea behind Flametree 4.7. This release is all about removing friction. One example: connecting WhatsApp, Facebook, and Instagram. No more App IDs, access tokens, or manual configuration....

In many cases, it is necessary to communicate with a customer sequentially across multiple channels—phone, WhatsApp, in-app chat, email, etc. Interaction may be initiated by an AI agent and then,...