On March 26, 2026, in Chișinău, Flametree.ai joined the executive roundtable “The Intelligent Bank: AI and the Future of Digital Banking,” co-organized with NETinfo Plc.
Flametree.ai showcased its banking customer service AI agent, pre-integrated with the NETinfo Plc web and mobile banking platform — enabling banks to automate natural language customer interactions, streamline operations, and accelerate AI-driven transformation.
The demo highlighted:
🤹 AI handling complex client requests and performing a wide range of banking tasks
🛡️ Copilot interface supporting human operators with draft responses for faster, more accurate service
📡 Advanced analytics to monitor performance and focus human effort only where needed
🌐 Beyond customer service, Flametree.ai also supports onboarding, cross-selling, and debt collection
Thanks to NETinfo Plc and all participants for an inspiring discussion. We look forward to advancing AI in Moldova’s banking sector!
English
Flametree.ai introduced banking Customer Service AI in Moldova
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