On March 5, 2026, in Nairobi, Flametree showcased its AI-powered banking solutions at the conference “Redefining Banking Through Digital, Open, and AI Innovation.”
The event, organized by NETinfo Plc, brought together representatives of leading banks from across West Africa to discuss how digitalization, AI and Open APIs are transforming banking operations.
During the conference, the Flametree team presented the Flametree AI Customer Communication Platform and the Banking Customer Service AI Agent, integrated with NETinfo’s digital banking platform.
The AI agent enables banks to serve customers in natural language, providing automated support, answering questions, and resolving common requests 24/7 across digital channels.
We thank NETinfo and all participating banks for the insightful discussions and look forward to supporting the next wave of AI-driven banking innovation in the region.
English
Flametree Driving AI Innovation in West African Banking
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