In Fall 2025 Flametree 4.X evolve into a customer-centric AI communication platform where:
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● Every interaction with your clients — across WhatsApp, Telegram, phone, web, mobile app, or email — is collected in one place, instantly accessible, and presented as a full 360° customer view.
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● AI agents, fully aware of your company, products, and customer history, can handle requests directly or act as copilots for your team.
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● You can seamlessly segment customers and launch, track, and analyze outbound campaigns — whether for lead engagement, cross-sell, abandoned cart recovery, or debt collection.
Roadmap — Fall 2025
Version 4.0 — September 2025.
Customer Directory & 360° View
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● All conversations and summaries automatically linked to customer profiles
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● Unified 360° workspace with contacts, conversations, and products on a single screen
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● Full customer context available to AI agents, enabling contextual, human-like conversations
Version 4.1 — October 2025.
Inbound AI Agent Wizard
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● Enables any user to quickly build AI agents and connect them to communication channels
Version 4.2 — November 2025.
Segmentation Module
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● Create targeted customer pools instantly for outbound campaigns
New Outbound Campaign Builder
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● Easily set up and manage outbound campaigns — no coding required
Flametree 4.X = One platform for the complete customer engagement cycle — inbound, outbound, AI-driven.